【WE ARE】韓國Satur休閒棒球帽SA255UAP09

We strive to make every customer the center of attention. If you have any questions about our products and services.

Please feel free to contact us. We will respond to your inquiry as soon as we see it.

Daqian’s email: fji980i@gmail.com

Customer service email: elsa@we-are-kr.com

Line official account: @we.are

instagram account: we.are_kr

Service hours: Monday to Friday 10:00-17:00

[Weimi Co., Ltd.] Editor/93601865

Our store's products are all sourced from South Korea/Japan/Europe. We only sell genuine products and are 100% authentic.

The goods purchased on behalf of others are an appointment contract and no return or exchange service is available.
Please be sure to confirm the size and specifications before placing an order! ! !

Product shipping costs and methods: All shipping orders in our store are free.

Taiwan local shipping - applicable to Taiwan local shipping

Due to the particularity of overseas product procurement, if the goods are in stock, we will purchase them as soon as possible and arrange delivery for you. If there is no stock, please order it from the counter. The replenishment time will be slightly longer. As soon as you purchase it, we will arrange delivery for you. There is no guarantee that the purchased product will be available. If it is out of stock, we will contact you to inform you~

Shipping Arrangement: All deliveries will be scheduled within 5-30 calendar days after payment confirmation.

The shopping modes in our store are divided into "spot" and "pre-order":
In-stock products will be shipped in approximately 2-5 working days; pre-ordered products will be shipped in approximately 7-30 working days.
We have no control over pre-order inventory. If unfortunately the manufacturer is out of stock, please help us proactively cancel the order. Thank you.

Delivery Time: We estimate that local shipping will take approximately 2-4 business days under normal circumstances (depending on shipping provider).

All products purchased on the WE ARE official website do not support 7-day no-reason refunds~

⚠️Please note that products purchased on behalf of others are part of an appointment contract and cannot provide returns or exchanges.

Therefore, please be sure to confirm the size and specifications before placing an order. Orders cannot be canceled and size specifications cannot be changed after purchase.

Due to personal reasons, it is normal to be dissatisfied/not like/not have thread creases after receiving the goods.

About after-sales🚫: If you have any questions, please contact us as soon as possible within the 7-day appreciation period after receiving the product to assist you and solve it for you~

But the following conditions must be met:
1. Returned goods must be in a state that has not been worn, used, washed, damaged, has no odor, no pollution, the price tag has not been removed, and does not affect secondary sales. Please keep the original packaging intact when returning, otherwise the return will not be accepted.

2. Fill in the after-sales card truthfully (name, order number and reason for return or exchange). Failure to fill it in completely will affect the efficiency of the return (please put the after-sales card outside the product packaging bag to avoid ink damage to the product~.~)

3. If we determine that the reason for the return is indeed a problem attributable to us, wrong shipment, missing shipment, defective product, etc., we will bear the return shipping fee. Please contact customer service for the return method~

Note🚫: Please video unboxing to protect your own rights and avoid unnecessary disputes.

1. Please confirm that the product is correct before receiving it. If you need to apply for after-sales service, please contact customer service as soon as possible. Otherwise, we have the right to reject your after-sales application after the return period is exceeded.

2. We have the right to refuse to accept packages that have exceeded the return period, not to provide after-sales service for goods that have exceeded the return period, and to refuse to accept returned goods that are not in the same condition as when they were sent.